Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in San Marcos come from postal codes 78666.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 279,455 ratings
Thank you!
Problems in the last 24 hours in San Marcos, Texas
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in San Marcos and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 15: Problems at Spectrum
Spectrum is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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Total Blackout (9%)
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TV (8%)
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E-mail (4%)
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Phone (3%)
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Live Outage Map Near San Marcos, Hays County, Texas
The most recent Spectrum outage reports came from the following cities:Wimberley, San Marcos, Kyle and Fentress.
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| City | Problem Type | Report Time |
|---|---|---|
 Wimberley | Internet | |
| Wimberley | TV | |
| San Marcos | Internet | |
| San Marcos | Internet | |
| Kyle | Wi-fi | |
| San Marcos | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near San Marcos, Texas
Latest outage, problems and issue reports in San Marcos and nearby locations:
- Stephanie Stuart (@queenplays) reported fromSan Marcos, Texas
@Ask_Spectrum You aren’t the problem. It’s DirecTV Now. Thanks for your response though. All of this really makes me miss my FiOS.
- Stephanie Stuart (@queenplays) reported fromKyle, Texas
@Ask_Spectrum 2nd massive outage this week. Many neighbors down the street are up but we don’t. Rep won’t ping the modem/router. I will not be paying the bill this month until we are credited appropriately. I despise your service. Still waiting on that sup callback from Feb...
- Jules (@jay_hernn) reported fromKyle, Texas
Spectrum outage two days in a row..when the whole household is working from home...what’s the deal @Ask_Spectrum
- ttv lovewell (@Daniel_Lovewell) reported fromKyle, Texas
@GetSpectrum YOUR INTERNET SUCKS! why the fudge does it go out every couple hours!! 😡
- tolvia (@RangerWilcoxson) reported fromSan Marcos, Texas
**** you @Ask_Spectrum
- Stephanie Stuart (@queenplays) reported fromKyle, Texas
@Ask_Spectrum you’ve now raised our bill by $30 in two months. I understand promo discounts, but your service is not worth the price we’re paying. Considering switching to satellite, and cancelling your internet the second our area gets a better option. 1/2
- G Mo (@Greg_Moses11) reported fromSan Marcos, Texas
@GetSpectrum your internet service is complete garbage. Inconsistent speeds. Constantly dropping connection completely.
- Stephanie Stuart (@queenplays) reported fromKyle, Texas
@GetSpectrum is legit the worst company ever. Subcontractors install coax to the side of my house with clips, easy to grab/pull. Looks like sh*t. They won’t fix it. They won’t do anything. They never do, they just keep monopolizing so they don’t have to improve. #dontgetspectrum
- Stephanie Stuart (@queenplays) reported fromKyle, Texas
Come on @Ask_Spectrum. First we were told 430, then no ETA, then 10, now 1130. Get your **** together. #overit #subparserviceshouldntcostthismuch #spectrumoutage
- Chris Polanco (@clpolanco) reported fromSan Marcos, Texas
This sh*t @GetSpectrum service is gonna make me miss #Wrestlemania36
- BJones_TheBarber (@bryanj512) reported fromKyle, Texas
@GetSpectrum to will advise anybody to stay tf away from this sorry *** company!!! Everyday we have a freaking issue #Trash #f*ckGetSpectrum
- Stephanie Stuart (@queenplays) reported fromKyle, Texas
Well, now being told 0130. Another letdown from @Ask_Spectrum. That’s the fourth missed commitment for just this outage. #spectrumoutage #spectrumsucks
- Jamal Bryan™ (@JamalBryan21) reported fromSan Marcos, Texas
@GetSpectrum please do better damnit and fix this ******’ outrage
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Cameron Maxey (@camchasemax) reported
@Ask_Spectrum Thanks for actually reaching out. I'm a current customer and seeing emails like that can be alarming.
- DjangoJane (@DjangoGoddess) reported
@pretribbeliever @Ask_Spectrum They removed it from roku due to contractual issues smh
- Mark Hampton (@markshampton) reported
@Ask_Spectrum @AldoChuc Yo, read the room @Ask_Spectrum. The issues are clearly on your end, so when you offer us troubleshooting tips for something THAT IS YOUR FAULT, it insults our intelligence and quite frankly pisses us off.
- Mike B. (@digitalsaucer28) reported
@mejerryhenson @GetSpectrum I pay $68 a month,includes payments for brand new galaxy 20. pay by the gig since I use wifi 90% of the time....compared to $110-$120 with Verizon, paid off phone,unlimited data...its a no-brainer. service is perfect so far but I'm not traveling around as much.
- Pauly (@PaulyDavid) reported
This @GetSpectrum @Ask_Spectrum customer service video I’m making is WILD. Something is definitely fishy with this company! I’m actually starting to feel bad for the representatives.
- **** ANXIETY (@TarentinoBIA) reported
@GetSpectrum y’all service are soooooooooooooooooo trash I can’t even make this up - literally everyday it’s an outage - this **** should be free at this point
- Southern Exploring (@southexploring) reported
@Ask_Spectrum The last time I tried that you made me type out my whole problem and then told my you can't fix billing. I have a correct account I just paid and an incorrect one that was supposed to be closed but now shows I owe that one too.. can you fix that?
- Alb (@Albezzy207) reported
@Ask_Spectrum is there an outage in 10034?
- Kamie Stephen (@kamiejstephen) reported
Oh! I do want to say that I commend @AlloFiber’s efforts and even @GetSpectrum’s when it came to making sure kids in our community could learn in 2020. Still, the issue obviously exists and we’re not talking about it enough. Okaythanksbye.
- Kim Hazel 🦖 (@trexarms) reported
@Ask_Spectrum A routing issue is throttling my connection to my workplace down to 1-2 Mbps, but a normal speed test is fine. Can you look into this? 😑
