Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Kansas City come from postal codes 64127, 64105, 64106, 64111, 64128, 64108, 64184 and 64130.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 279,455 ratings
Thank you!
Problems in the last 24 hours in Kansas City, Missouri
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Kansas City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 15: Problems at Spectrum
Spectrum is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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Total Blackout (9%)
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TV (8%)
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E-mail (4%)
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Phone (3%)
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Live Outage Map Near Kansas City, Jackson County, Missouri
The most recent Spectrum outage reports came from the following cities:Kansas City, Kansas City, Independence, Leawood, Overland Park, Shawnee, Lenexa, Mission, Roeland Park, Prairie Village and Liberty.
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| City | Problem Type | Report Time |
|---|---|---|
 Kansas City | Internet | |
| Kansas City | Internet | |
| Kansas City | Internet | |
| Kansas City | Internet | |
| Kansas City | Internet | |
| Kansas City | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Kansas City, Missouri
Latest outage, problems and issue reports in Kansas City and nearby locations:
- Tom Kennedy (@tjk1985) reported fromKansas City, Kansas
@GetSpectrum and @Ask_Spectrum provide no help except to repeat their stupid and illicit business and billing practices. #nocustomerservice
- Tiffany Castagna (@AllEliteTiffany) reported fromOverland Park, Kansas
@Acediamond1980 @GetSpectrum Same. Must be an issue with them. They need to fix it. @Ask_Spectrum fix @tntdrama so we can watch @AEWonTNT š”
- The King of Leawood (@KingOfLeawood) reported fromOverland Park, Kansas
@Ask_Spectrum deceived once again. Was put on hold for 54 minutes this morning. Told a price and got confirmation for service. Was emailed a higher price. Called and was told too bad.
- Great Aim (@D_1_C) reported fromKansas City, Kansas
@YoMa816 @LuvOfALibra @GetSpectrum Only option I have is Comcast... And I had a guy hook me up so it's cheaper for me to have cable, phone and internet than just internet..... I sure tried to cancel it thoš
- Brandon Barnhart (@1barnharb) reported fromLenexa, Kansas
Never using @GetSpectrum again. This is ridiculous.
- Dan Sinclair (@Dan__Sinclair) reported fromShawnee, Kansas
@zmadison14 @GetSpectrum Hah. I had so many issues with them. I felt like a kid on Christmas when I was able to drop them and get google fiber. Also, local competition is good. Make em sweat a bit.
- Dr. Ken Corum (@kcorum) reported fromKansas City, Kansas
@BigTenNetwork Not sure if itās a @Ask_Spectrum issue, but the sound doesnāt match the video on the Nebraska/Stanford volleyball match in Kansas City.
- Edward Russell (@DJE1979) reported fromKansas City, Kansas
@GetSpectrum you're the worst company. Bring back Time Warner. Your customer service is horrible, your prices suck and product is trash.
- Sammie Cannata (@samcan__) reported fromKansas City, Kansas
@GetSpectrum must have the daily WiFi outage listed in the fine print
- ChantƩ Drew (@hellochante) reported fromKansas City, Kansas
@A_Grierson @Ask_Spectrum Exactly. They need to admit there is a problem.
- Angel (@SimplyAngel7) reported fromKansas City, Kansas
Is there an outage in the area of Kansas City Missouri @Ask_Spectrum
- Jess Hermanson (@jhermanson2) reported fromOverland Park, Kansas
Going AROUND and AROUND on the phone with @GetSpectrum service this AM was really just a joy... I was screaming f bombs and bawling. #probablydramatic #dontcare #itwasawful #pregnancyhormones
- Kristina Hartman (@hartmanholder) reported fromKansas City, Kansas
@bumblebeee4 @Ask_Spectrum Iām having the same problem!
- Gonzalo V. (@Eastcoastgonzo) reported fromOverland Park, Kansas
What the hell @ATTHelp at no time did you tell me that there was a cap on the amount of Internet I could use per month in my house. So obviously I should cancel your service and move to @GetSpectrum who doesn't have any caps.
- Joel Martino (@joelmartino1) reported fromLeawood, Kansas
@ATT loving the constant screen freeze on my āfiberā network cable. #OverIt. Every time I call support itās āunplug the master unitā blahblahblah. Back to @GetSpectrum on Saturday. Hey @GetSpectrum shout back please. Over promise. Under deliver. @ATT #Leawood
- Tiffany Castagna (@AllEliteTiffany) reported fromOverland Park, Kansas
@ZombieBalladry @Ask_Spectrum Theyāre the worst.
- Aaron H (@pvksgeo) reported fromKansas City, Kansas
@Ask_Spectrum @Aaiden These are ridiculous responses to an issue that is clearly not on an account by account basis. You can have this one for free: "Yes, there's a wider system issue, and it is most likely the cause of your service interruption."
- Fric & Frac (@FricFrac39) reported fromKansas City, Kansas
@Ask_Spectrum Well what about NBCSHD flat out not working for the past 30 minutes.
- Joel Martino (@joelmartino1) reported fromLeawood, Kansas
@ATTHelp Great but add the fact Iāve hit ārecordā on the #UVerse app only to find āDVR not connected or availableā.Iām out. @GetSpectrum was pricy and had issues but they fulfilled their promises. Iām heading back.
- Nikki Clark (@LuvOfALibra) reported fromKansas City, Kansas
@KcWeedologists @Ask_Spectrum @Kevo_Bevo they here doing **** sh*t lmaooo glad I cut the cord
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Cameron Maxey (@camchasemax) reported
@Ask_Spectrum Thanks for actually reaching out. I'm a current customer and seeing emails like that can be alarming.
- DjangoJane (@DjangoGoddess) reported
@pretribbeliever @Ask_Spectrum They removed it from roku due to contractual issues smh
- Mark Hampton (@markshampton) reported
@Ask_Spectrum @AldoChuc Yo, read the room @Ask_Spectrum. The issues are clearly on your end, so when you offer us troubleshooting tips for something THAT IS YOUR FAULT, it insults our intelligence and quite frankly pisses us off.
- Mike B. (@digitalsaucer28) reported
@mejerryhenson @GetSpectrum I pay $68 a month,includes payments for brand new galaxy 20. pay by the gig since I use wifi 90% of the time....compared to $110-$120 with Verizon, paid off phone,unlimited data...its a no-brainer. service is perfect so far but I'm not traveling around as much.
- Pauly (@PaulyDavid) reported
This @GetSpectrum @Ask_Spectrum customer service video Iām making is WILD. Something is definitely fishy with this company! Iām actually starting to feel bad for the representatives.
- **** ANXIETY (@TarentinoBIA) reported
@GetSpectrum yāall service are soooooooooooooooooo trash I canāt even make this up - literally everyday itās an outage - this **** should be free at this point
- Southern Exploring (@southexploring) reported
@Ask_Spectrum The last time I tried that you made me type out my whole problem and then told my you can't fix billing. I have a correct account I just paid and an incorrect one that was supposed to be closed but now shows I owe that one too.. can you fix that?
- Alb (@Albezzy207) reported
@Ask_Spectrum is there an outage in 10034?
- Kamie Stephen (@kamiejstephen) reported
Oh! I do want to say that I commend @AlloFiberās efforts and even @GetSpectrumās when it came to making sure kids in our community could learn in 2020. Still, the issue obviously exists and weāre not talking about it enough. Okaythanksbye.
- Kim Hazel š¦ (@trexarms) reported
@Ask_Spectrum A routing issue is throttling my connection to my workplace down to 1-2 Mbps, but a normal speed test is fine. Can you look into this? š
